Critical Conversations Workshop
One of the best investments leaders can make in their team members to enable their growth and enhance performance is to deliver meaningful feedback. In this highly-interactive two-day workshop, you’ll strengthen your communication skills and learn tools and frameworks to deliver timely, specific, and meaningful feedback.
Upcoming Offering: March 18–19, 9 a.m.–3 p.m.
NOTE: We ask that organizations send up to two individuals to this workshop. If your organization is interested in having more individuals participate, we can work with you to create a customized solution to meet your needs and goals.
About the workshop
Target Participants
All levels
Learning Outcomes
- Advantages and disadvantages of various feedback models
- Tactics for how to actively listen to employees and customize communication styles
- Tools for delivering timely, specific and meaningful feedback
Key Themes
- Build a culture of compassionate feedback by normalizing the giving and receiving of feedback
- Express gratitude with specificity when people exceed expectations
- Consistently reinforce the why behind the what in communications
- Identify opportunities to collaborate on how the goals are
- Actively solicit input and respond to feedback on how the work gets achieved
- Prepare and practice challenging conversations and ensure follow-up
- Demonstrate and invite appropriate levels of vulnerability in conversations
